About HAL Consulting
Who We Are
HAL Consulting is a Kuwait-based consulting firm helping organizations improve performance through customer experience insight, operational efficiency, and strategic clarity.
What We Believe
Strong organizations are built on clarity —
"clarity in how customers are treated, clarity in how teams operate, and clarity in how decisions are made."
Our role is to provide that clarity through structured evaluation, data-driven insight, and practical consulting solutions.
What Service Quality Evaluation Really Does
Service Quality Evaluation captures the customer’s voice, directly and systematically. It helps you:
Our Mission
To help organizations improve performance and productivity by applying practical, proven, and internationally aligned consulting methods that create real value at both individual and institutional levels.
Our Vision
To be a trusted regional partner in customer experience, administrative, and financial consulting, supporting organizations as they grow, adapt, and compete in an evolving business environment.
What Drives Us
We use a mix of quantitative and qualitative tools to ensure accuracy and depth.
Clarity
We provide clear insights that drive confident decision-making.
Excellence
High standards of professionalism in everything we deliver.
Transparency
Honest, straightforward communication with our clients.
Results
Solutions designed to deliver measurable outcomes.
Why HAL Consulting
- Deep understanding of the local and GCC business landscape
- Practical, implementation-focused consulting
- High standards of professionalism, transparency, and confidentiality
- Solutions designed to deliver measurable results
We don’t just advise — we help organizations act with confidence.
Let's Talk
If you’re looking to improve performance, customer experience, or operational efficiency, we’re ready to help.
Phone
+965 22022095
info@halconsultant.com
Location
Kuwait City, Al Soor St, Al Tijariya Tower, Floor 24