Effective Date: January 1, 2026
HAL Consulting (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or communicate with us.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, book a consultation, request a quote, or fill out a form, we may collect:
- Full name
- Company name
- Email address
- Phone number
- Country and location
- Any information you provide in messages or inquiries
b. Non-Personal Information
We may automatically collect technical information such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website or source
This data is used for analytics and website improvement purposes.
2. How We Use Your Information
We use the collected information to:
- Respond to inquiries and provide requested services
- Schedule and manage consultations
- Deliver mystery shopping, research, and consulting services
- Improve website functionality and user experience
- Send updates, insights, or service-related communications (when applicable)
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance website performance
- Analyze visitor behavior and traffic
- Improve content and navigation
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Data Sharing and Disclosure
We may share your information only in the following situations:
- With trusted service providers who assist us in operating our website and services (under strict confidentiality agreements)
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our clients and users
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, contractual, and business requirements
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing (where applicable)
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites (such as articles or external resources). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Phone: +965 220 22095
Email: info@halconsultant.com
Location: Kuwait City, Kuwait